Terms of Service

These Terms of Service ("Terms") govern access to and use of Varify (the "Service"), provided by Lutherborrow Systems ("Lutherborrow Systems," "we," "us," or "our"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you're accepting on behalf of a company, you confirm you have authority to bind that company, and "you" refers to that company.

Varify is inventory and stock-take management software: bin location tracking, cycle counts, stock takes, and related reporting across one or more sites. We may add, change, or remove features from time to time; we'll make reasonable efforts to give notice before a change materially reduces the Service's functionality.

You're responsible for the accuracy of information provided when creating an account, and for safeguarding your login credentials. Activity under your account is treated as authorized by you. Tell us promptly if you become aware of unauthorized access to your account.

Account owners and admins are responsible for the users they invite and the site/role access they grant within their company's account.

New self-serve subscriptions include a free trial period, shown at signup. Your payment method is charged automatically when the trial ends unless you cancel before then.

Paid plans are billed in advance on a recurring basis (monthly, unless stated otherwise) through our payment processor, Stripe. Fees are quoted and charged in the currency shown at checkout.

Payments are non-refundable except where required by law, including the consumer guarantees under the Australian Consumer Law, which apply regardless of anything in these Terms. This means, for example, no partial-month or partial billing-period refund for time you don't use, but you keep full access through the end of any period you've already paid for. If you believe the Service has failed to meet a consumer guarantee, contact us using the details in section 14.

You can change plans or cancel at any time from Billing. Cancelling stops future renewals; you keep access through the end of the current billing period. If a payment fails, we may suspend or restrict access to the Service immediately, until the payment method is updated.

You agree not to:

• use the Service for any unlawful purpose, or in a way that infringes anyone else's rights;
• attempt to gain unauthorized access to the Service, other accounts, or the systems it runs on;
• interfere with or disrupt the integrity or performance of the Service (including through excessive automated requests);
• reverse-engineer the Service except to the extent applicable law expressly permits;
• resell or provide the Service to third parties outside your own company without our written consent.

You retain ownership of the data you put into Varify: inventory records, counts, site and user information, and anything else you upload or generate through the Service ("Customer Data"). You grant us a license to host, process, and display Customer Data solely to provide and improve the Service.

You're responsible for the accuracy and legality of Customer Data you upload, including having any rights or consents needed to store personal information about your own staff within the Service.

For how we collect, use, and protect personal information, see our Privacy Policy.

Varify, its underlying software, and the Varify name and marks are owned by Lutherborrow Systems. These Terms don't grant you any rights to our intellectual property beyond what's needed to use the Service as intended.

The Service relies on third-party providers for parts of its functionality (for example, Stripe for payment processing). Use of those providers is also subject to their own terms; we aren't responsible for their acts or omissions.

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that counts, valuations, or reports it produces are free of error. You remain responsible for verifying results before relying on them for financial or operational decisions.

To the maximum extent permitted by law, Lutherborrow Systems won't be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising out of these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you materially breach these Terms and don't remedy the breach within a reasonable time after notice, or immediately for conduct that risks harm to the Service, other users, or third parties. On termination, your right to access the Service ends; we'll retain Customer Data for a reasonable period to allow export, consistent with our data retention practices.

We may update these Terms from time to time. If a change is material, we'll provide reasonable notice (such as an email or an in-app notice) before it takes effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Queensland, Australia, without regard to conflict-of-law principles. Any dispute arising out of these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

Questions about these Terms can be sent to jayden@lutherborrowsystems.com.au.