Guides

Billing and plans FAQ

Answers to the questions people ask before and after they sign up: the trial, the plans, adding sites, and cancelling. Current prices are on the pricing section of the home page. Prices are in Australian dollars and include GST.

Everything here is done from the Billing page, and only an Admin can open it.

How does the free trial work?

Monthly plans start with 7 days free. A card is required. If you do nothing, the card is charged on day 8. Cancel before then and you pay nothing. During the trial, each counting session takes up to 10 different items. There is no item limit once the trial ends.

Want full access sooner? Choose Start paying now on the Billing page and the trial ends immediately.

Monthly or annual?

Annual costs 11 times the monthly price, so you get one month free. You pay for the year upfront, and annual plans do not include the free trial.

What is the difference between the plans?

Only the number of sites. Every plan has the same features.

  • Single Site: one site.
  • Multi-Site: up to three sites.
  • Enterprise: four or more sites, priced per site. You choose how many, and see the monthly and annual totals before you pay.

How do I add another site?

Open Billing then Manage Sites and add it. If your plan is full, Varify offers the next step up instead of just saying no. On Enterprise, the number of sites you pay for is your limit, so adding one more raises your quantity by one and the difference is prorated on your next invoice.

Can I change plan later?

Yes, from Billing, and it takes effect immediately. The difference is prorated on your next invoice. You cannot move to a plan with fewer sites than you already have, so remove a site first.

How do I cancel?

Cancel from Billing. The plan stays active until the end of the period you have paid for, then access ends. Change your mind before then and you can undo the cancellation from the same page.

What happens if a payment fails?

The plan shows as past due and access is suspended until the payment goes through. Update your card on the Billing page to restore it.

Who can see billing?

Admins only. If you are not sure who that is on your account, see users, roles and site access.

Start a trial

Pick a plan, add your card, and count on day one.

Start 7-day free trial

Monthly plans only. Card required. Trial sessions take up to 10 items.